Privacy Policy
This Privacy Policy explains how SHDR ("the Company", "we", "our", or "us") collects, uses, stores, and protects personal information when you use our website and services.
We are committed to protecting your privacy and handling your personal data in accordance with applicable laws, including the Singapore Personal Data Protection Act (PDPA).
By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.
We may collect the following types of personal information when you use our website or services.
Name
Email address
Phone number
Company name
Job title or department
Billing or shipping address
Account login information (ID and password)
IP address
Browser type
Device information
Website usage logs
Access time and pages visited
We collect personal information through the following methods:
Website registration forms
Contact or inquiry forms
Service subscription or purchase requests
Communications via email or other channels
The Company collects and uses personal information for the following purposes:
Providing services requested by users
Processing payments and transactions
Delivering products or services
Customer support and inquiries
User identification and verification
Managing user accounts
Communicating important service notices
Analyzing website usage patterns
Improving our services and website experience
Providing relevant information about our services or promotions
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws.
When personal information is no longer needed, it will be securely deleted or anonymized.
We implement reasonable administrative, technical, and physical security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.
The Company does not sell or disclose personal information to third parties except in the following cases:
When the user has given prior consent
When required by applicable laws or legal authorities
When necessary for service operation with trusted partners
For service operation and improvement, we may entrust certain tasks to third-party service providers.
These service providers may include:
| Service Provider | Purpose |
|---|---|
| Logistics Partners | Product delivery |
| Payment Providers | Payment processing |
| Identity Verification Services | Identity authentication |
All third-party processors are required to protect personal information in accordance with applicable laws.
Users have the right to:
Access their personal data
Request correction of inaccurate information
Request deletion of personal data
Withdraw consent for data processing
Requests regarding personal information can be submitted through the contact information listed below.
Our website may use cookies and similar technologies to improve user experience.
Cookies help us:
Analyze website traffic
Understand user preferences
Improve website functionality
Users may choose to disable cookies through their browser settings.
However, disabling cookies may limit certain website functionalities.
If you have questions or complaints regarding this Privacy Policy or your personal data, please contact us.
Company: SHDR
Email: global@artshudder.com
Tel: +82.70.4735.7246
We will respond to your request as promptly as possible.
The Company may update this Privacy Policy from time to time.
Any changes will be posted on this website, and the updated version will take effect upon publication.
This Privacy Policy becomes effective on [02 27, 2026].